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FREQUENTLY ASKED QUESTIONS

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TESTIMONIALS

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Frequently asked questions by clients!

We have 5 years of experience in the field of air cargo transportation and logistics, thus we are familiar with the questions potential clients ask on transporting goods using planes. Specific, most frequently asked questions and our answers to them.

We understand that our clients who are new to this type of transportion of goods from China to African countries where we have offices have a lot of questions, and here we are not able to answer all but few to give you a general picture. However, at your time, you can can contact us directly using contacts provided on this website to get more details, we are happy to serve you!

You transport goods from China to which African countries?

Answer

We have offices in four African countries, namely Tanzania, Uganda, Ghana and Congo. If you live in those countries or somewhere near to those countries contact our branches for more information

What are the common limitations for air cargo transport services, are there disallowed items?

Answer

Yes. Air transport has limitation to te type of goods that can be transported. As a company we also put limitation to some goods due to some regulatory requirements.

Note: We do not transport flash disks and memory cards.

Disallowed Items

  • Magnets or batteries;
  • Explosives;
  • All liquids;
  • Cosmetics;
  • Medical supplies;
  • All powered goods.
So I have contacted my supplier and my goods are ready for shipment, what do I do now?

Answer

Contact us, we will provide you with our China office address where your supplier will send your goods. Once your supplier delivers your goods to us it is almost as if you have them. From there, we will ship your goods to your destination country very fast (Normally between 3 - 7 days).

What is your current transportation rate? What is the basis of the charges?

Answer

Our transportantion rate varies from time to time. You can contact our branch near you to get the current rate
As for the basis of the charges, we do charge on Weight per every Kilo (Kg) of your goods.

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